عن الوظيفة
Handle customer inquiries, provide accurate information, and resolve customer issues efficiently while maintaining a high standard of customer service.
المهام
- Handle incoming customer calls and inquiries.
- Provide accurate information about products and services.
- Resolve customer complaints and issues professionally.
- Record customer interactions and update relevant systems.
- Escalate complex issues to the appropriate department.
- Maintain customer satisfaction and follow service quality standards.
- Work flexible shifts according to operational requirements.
المتطلبات
- Bahraini male candidates only.
- High school certificate or equivalent.
- Very good to fluent communication skills in both Arabic and English.
- Strong customer service and problem-solving skills.
- Ability to handle customer inquiries efficiently.
- Flexibility to work different shifts.
- Good computer skills and attention to detail.