عن الوظيفة
Handle customer calls and follow up on outstanding debts professionally on behalf of Lizoon Debt Collection Company.
المهام
- Make outbound calls to customers regarding outstanding payments.
- Follow up on overdue accounts and payment commitments.
- Communicate with customers professionally and politely.
- Maintain accurate customer records and update payment information.
- Handle customer inquiries and complaints.
- Meet daily and monthly performance targets.
المتطلبات
- Good communication and negotiation skills.
- Good command of Arabic; English is an advantage.
- Basic computer skills and ability to maintain records.
- Ability to work under pressure and meet targets.
- Professional telephone etiquette and customer service skills.
- Preferably previous experience in call center or debt collection.