عن الوظيفة

To support the deployment, management, and maintenance of the organization's cloud (AWS) and on-premises IT infrastructure. This role focuses on ensuring system availability, assisting with cloud resource provisioning, monitoring infrastructure health, and resolving routine technical issues while growing specialized expertise in cloud architecture and IT operations.

المهام

Assist in provisioning, configuring, and managing core AWS services (including EC2, S3, RDS, VPC, and IAM) under the guidance of senior engineers.
Monitor cloud resource utilization, infrastructure health, and application performance using AWS CloudWatch and internal monitoring tools to ensure high availability.
Provide day-to-day administration and troubleshooting for on-premises IT infrastructure, including physical servers, virtual machines, and basic network configurations.
Support the implementation of security best practices by managing IAM permissions, configuring security groups, and assisting with routine system patching and updates.
Help automate repetitive operational tasks and routine deployments using basic scripting (Python, Bash, or PowerShell).
Respond to and troubleshoot Level 1 and Level 2 IT infrastructure and cloud-related support tickets, escalating complex issues to senior team members when necessary.
Create and maintain up-to-date documentation for infrastructure configurations, standard operating procedures (SOPs), and operational runbooks.
Perform any other related tasks as requested.

المتطلبات

Bachelor’s degree in Computer Science, Information Technology, Cloud Computing, System Engineering, or a relevant discipline.
Required: AWS Certified Cloud Practitioner.
Highly Preferred: AWS Certified Solutions Architect – Associate, or AWS Certified SysOps Administrator – Associate.
Nice to have: CompTIA Network+, Security+, or basic ITIL
Demonstrable hands-on experience working within the AWS console (internships, academic capstones, and personal portfolio labs are acceptable for entry-level candidates).
Experience troubleshooting Linux and Windows server environments.
Exposure to basic networking tasks and troubleshooting.