عن الوظيفة
Provide professional customer service, respond to customer inquiries, and ensure a positive customer experience while representing Clover Hawaii Bahrain W.L.L.
المهام
- Respond to customer inquiries and provide accurate information.
- Handle customer complaints and resolve issues professionally.
- Communicate with customers through phone calls, emails, and other channels.
- Follow up on customer requests to ensure timely resolution.
- Maintain accurate customer records and service reports.
- Coordinate with internal departments to address customer needs.
- Ensure customer satisfaction and maintain professional service standards.
المتطلبات
- Good communication and interpersonal skills.
- Strong customer service and problem-solving abilities.
- Good command of Arabic and English.
- Basic computer skills and proficiency in Microsoft Office.
- Ability to handle customer complaints professionally.
- Good organizational skills and attention to detail.
- Previous experience in customer service is an advantage.